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When you manually move an email message to or remove an email message from the junk email message folders, the service uses this information to improve its junk email message criteria. Similarly, if you move an email message to or remove an email message from the Junk folder on, the email message is also moved in Outlook 2013. If you manually move an email message to, or remove an email message from, the Junk E-Mail folder in an Outlook 2013 client, the email message is also moved on. Workaround 2: Manually add or remove email messages If you want to back up the lists before you remove them, click the Export to File button in the Junk E-mail Options dialog box in Outlook 2013. Then, remove the lists from each Outlook 2013 client. To access the Options webpage, click More mail settings on.

To use this workaround, add the information from the Safe Senders and Blocked Senders lists in each Outlook 2013 client that you use to the Safe senders and Blocked senders lists on the Options webpage on. Therefore, if an email message is blocked by the service, the email message is not delivered to the Outlook 2013 clients. However, email messages are processed by the service. If you block or enable senders on, the Safe Senders and Blocked Senders lists in the Outlook 2013 clients are not updated. Instead of configuring the Safe Senders and Blocked Senders lists on each Outlook 2013 client that you use, you can configure the Safe senders and Blocked senders lists on. Workaround 1: Block or enable senders on To work around the issue that's described in the Symptoms section, use one of the following workarounds. There are several options that you can use to manage the junk email message settings on.

However, the EAS protocol does not support the synchronization of the Safe Senders and Blocked Senders lists in the Junk E-mail Options dialog box. This issue occurs because Outlook 2013 uses Exchange ActiveSync (EAS) to connect to the account. accounts include, Msn.com, and accounts.The junk email message settings include the Safe Senders and Blocked Senders lists.